May 01, 2025
2025-05
Two shows in four months took the Surrey-made professional line to estheticians in both Western and Central Canada
ESI is a professional trade event for the esthetics and spa industry, where skincare suppliers present to practising estheticians, clinic owners and spa operators rather than to consumers. For Complete Elixir, which sells through professional channels rather than retail, the two shows were the company's introduction to the Canadian professional market at national scale.
Exhibiting at both ends of the country within one season was a deliberate decision for a company that then had two employees. A professional skincare line is adopted one practitioner at a time, and a treatment room will not take on a product the operator cannot question the formulator about directly.
The company showed the line it formulates and manufactures at its own facility on Croydon Drive in Surrey, where batches are capped at 100 litres and run across multiple production cycles. Its category focus is complicated skin - acne-prone, sensitive and barrier-compromised - and it pairs product supply with professional education for estheticians rather than retail-first marketing.
The Canadian shows preceded the company's move into the United States. Complete Elixir began supplying a Los Angeles-area distributor in October 2025 and formalized that relationship in September 2026.
Trade shows are where you find out whether your product answers a real question. Estheticians do not ask what is trending - they bring you a client who has reacted to everything and ask what you would do. Those conversations changed what we prioritized.
Clara Song, Founder and Formulator, Complete Elixir
Complete Elixir is an independent professional skincare company based in Surrey, British Columbia. Founder and formulator Clara Song began research and development in 2020 and incorporated Complete Elixir Skincare Inc. in June 2024. The company develops and manufactures its full line at its own 941-square-foot formulation facility, which became fully operational in April 2026, using small-batch multi-cycle production rather than contract manufacturing. Complete Elixir specializes in complicated skin - acne-prone, sensitive and barrier-compromised skin - and pairs its products with professional education for estheticians. The company supplies the United States through a California distributor and is expanding into Korea, China and Israel. Learn more at completeelixir.com.
Clara Song, Founder
info@completeelixir.com
+1-778-791-0649
Press kit: logo, founder and facility photography, product images
September 17, 2026
September 12, 2026